Customer Care

Shipping & Delivery
We ship worldwide, but please check with us about special shipment rates for your country/location. Once your order is placed, a confirmation email will be sent with the final rundown of your order items. All orders will be deemed true and final once confirmed via email and payment has been received.
Any enquiries, updates or changes, please email sales@woocommerce-886753-3074296.cloudwaysapps.com or message us on telegram or messenger via the website for instant chats under ‘DecorWorks’ social media channels.
Privacy & Security
For more details about our privacy policy, please visit https://leafworks.me/privacy
Returns & Replacements
All ready-made or custom-made design orders are deemed final and non refundable. On a case-to-case basis, if an order is unsatisfactory, we will replace the item or refund for faulty item(s). We reserve the right to make the final decision in any disputes.
Ordering
By using this website, you agree that all orders and personal information is up to date and accurate. All orders for ready-made or custom-made designs are deemed final and non-refundable after email confirmation of your order. Any personal details to be changed will be your responsibility to update your account here or email to sales@woocommerce-886753-3074296.cloudwaysapps.com for more support, we are always here to help.
Payment, Pricing & Promotions
All online payments through this website is paid securely via Stripe, PayPal or other third-party payment providers based on location (if any). Payments are all protected when you pay via PayPal because if you do not receive your order, you can get your money back via PayPal.
All final ready-made items or custom designed orders on LEAFWORKS is final and cannot be changed after the order has been made. Please understand that LEAFWORKS is an artisan workshop and we do not mass produce the collections in order to support our pledged sustainable practices. This condition applies to all items ready-made, custom or made-to-order under the brand DECORWORKS.
Viewing Orders
To view the status of all your orders, please log into your account here
Updating Account Information
By using this website, you agree that all personal information is up to date and accurate. Any changes will be your responsibility to update your account or email to sales@woocommerce-886753-3074296.cloudwaysapps.com for more support. We are always here to help.

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